Your Gateway to Online Gaming in Pakistan

365gem — Where Every Match,
Every Spin & Every Win
Counts All Year Round

Cricket, PSL, live casino and slots — all on one platform built for Pakistani players, with secure transactions and support you can count on.

Pakistan Cricket & PSL Live Casino Secure Platform 24/7 Support
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18+ Only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Please gamble responsibly.

Built for Pakistani Players Who Demand the Best

At 365gem, we understand what Pakistani players actually want: competitive cricket odds before and during Pakistan's high-stakes matches, a live casino that feels like a real room in Lahore, and payment options that make sense locally — think Easypaisa, JazzCash, Raast and major bank transfers through HBL, UBL, Meezan Bank and Bank Alfalah. Our platform runs seven days a week, three hundred and sixty-five days a year, which is exactly where the name comes from.

Whether you're following Pakistan's Test series in Rawalpindi, tracking PSL action from Karachi, or spinning slot reels late at night in Lahore, 365gem is designed to stay with you — on mobile, on tablet, or on desktop. The interface is clean, the loading times are fast, and the support team is available around the clock.

We're not here to make grand promises we can't back up. What we can say is that the experience is transparent: clear terms, honest odds display, published RTP ranges for slots, and responsible-gaming tools built right into your account settings. That matters to us, and it should matter to you.

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Explore Our Game Categories

From PSL outright markets to live blackjack and crash games — 365gem covers the full range of online gaming entertainment.

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Sports Betting

Football, UFC, Tennis, Basketball and more — broad sports coverage for every kind of bettor.

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Slots

Hundreds of slot titles spanning classic fruit machines to video slots with bonus rounds and progressive jackpots.

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Live Casino

Real dealers, real tables — Baccarat, Roulette, Blackjack and game-show formats streamed live 24/7.

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Table Games

Digital Poker, Baccarat, Blackjack and Roulette variants with clear house-edge information displayed.

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Live Games

Instant-win crash games, multiplier titles and fast-round formats popular with players across Karachi and beyond.

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Esports

VALORANT, CS2, Dota 2 and mobile titles — esports betting with competitive pre-match and live markets.

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Instant Win

Scratch cards, virtual sports and quick-play formats for when you want fast-paced results without the wait.

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Why Choose Us Over Other Platforms

We've built the platform around what Pakistani players actually raise as frustrations with other online betting sites.

Mobile-First Design

The entire platform is optimised for mobile data conditions common in Islamabad, Multan and Peshawar — fast loads even on 4G.

Account Security Controls

Two-step login verification, session management and self-exclusion tools so you stay in control of your account at all times.

Transparent Odds

Decimal odds displayed clearly. No hidden juice. RTP percentages are visible on supported slot titles so you can compare before you play.

Clear Terms & Conditions

Bonus wagering requirements, withdrawal conditions and KYC documents are described plainly — no buried fine print designed to confuse.

24/7 Live Support

Live chat, email support and a detailed FAQ section staffed around the clock. Urdu assistance is available on request.

Familiar Payment Options

Platform supports standard digital payment methods commonly used in Pakistan. Always verify current deposit methods in your account dashboard.

SSL & Data Privacy

All connections are encrypted with industry-standard HTTPS/SSL. Your personal and financial data is stored securely and never sold.

Broad Sports Coverage

From Faisalabad domestic cricket to international UFC events — coverage that goes well beyond just one sport or league.

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Choose Your Welcome Bonus

Bonus offers are illustrative examples — actual offers may differ. Always read the full terms before claiming any promotion. Wagering requirements and minimum deposit conditions apply.

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Sports Welcome Offer
Up to PKR 25,000

A sports-focused welcome credit for new accounts placing their first sportsbook bets. Deposit and wagering minimums apply. Cricket, football and other sports markets included.

  • Minimum qualifying deposit applies
  • Wagering requirements before withdrawal
  • Available to new accounts only
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Casino Welcome Package
Up to PKR 50,000

Multi-part deposit match for casino play spread across your first deposits. Covers slots, live casino and table games. Full terms available in the promotions section.

  • Split across multiple first deposits
  • Slot contributions count fully toward wagering
  • Live casino may contribute at a lower rate
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Coming from Another Casino? We Make the Switch Worthwhile
Reload Offer

Switching platforms? Existing player reload offers and migration incentives are available. Contact support to discuss current options before making your first deposit at 365gem.

  • Subject to operator approval
  • Not combinable with other welcome offers
  • Contact live chat for current details

Long-term Player Rewards — VIP Tiers

The more you play, the more recognition you earn. Tier benefits shown below are illustrative and subject to operator updates.

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Silver

Entry Level
Monthly cashback on net losses (illustrative rate)
Standard withdrawal processing queue
Access to weekly reload promotions
Birthday reward — illustrative PKR 2,000 credit
Standard customer support access
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Gold

Mid Tier
Elevated cashback rate on monthly net losses
Priority withdrawal processing
Exclusive Gold-level bonus offers
Birthday reward — illustrative PKR 5,000 credit
Dedicated support channel access
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Elite

Top Tier
Maximum cashback on monthly net losses
Expedited VIP withdrawal lane
Tailored personal promotions
Birthday reward — illustrative PKR 10,000 credit
Personal VIP account manager

All tier thresholds, cashback percentages and bonus credits are illustrative only. Actual values are set by the operator and may change. Always check the current VIP programme terms in your account area.

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Birthday Reward & Refer a Friend

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Birthday Reward

Verified accounts receive a birthday credit as a gesture of appreciation. The amount scales with your VIP tier — from a PKR 2,000 credit at Silver level to PKR 10,000 for Elite members. Your birthday must be on your verified account documents for the reward to be applied.

Credits are illustrative examples. Final values depend on operator terms and your verified tier status. Wagering conditions apply.

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Refer a Friend

PKR 1,000

Introduce a friend to 365gem and once they complete account verification and place their qualifying bet, you receive an illustrative PKR 1,000 referral credit. There is no cap on how many friends you can refer — but each referred account must be unique and independently verified.

Referral credit amounts are illustrative. Self-referral and multi-accounting violate our Terms & Conditions and will result in account suspension.


Step-by-Step Withdrawal Guide

Withdrawing your winnings at 365gem is straightforward. Follow the steps below to request your payout.

1
Open the Cashier / Withdrawal Area

Log in to your account and navigate to the Cashier section. Select "Withdraw" from the available tabs.

2
Choose Your Payout Method

Select from the available payout methods listed in your account. Methods shown at deposit time are generally available for withdrawal subject to the operator's policies.

3
Enter Your Account Details & Amount

Input the withdrawal amount in PKR and confirm your payout details. Ensure all information matches your registered account documents exactly.

4
Complete KYC Verification if Required

First-time withdrawals may require identity verification (KYC). Upload a valid CNIC or passport and proof of address as instructed. Partial or unclear documents will delay processing.

5
Check Bonus Wagering Conditions

If your account balance includes any active bonus funds, ensure the applicable wagering requirement has been fully met. Unmet conditions will prevent withdrawal of those funds.

6
Confirm & Await Operator Processing

Submit your withdrawal request. Processing times vary by method and are handled on the operator side. 365gem makes no guarantees on specific payout timeframes — check the Cashier FAQs for current estimates.

Important Requirements
  • Identity Match: The name on your payout destination must match your verified account name exactly.
  • Account Verification: Full KYC completion (CNIC/passport, address proof) is required before your first withdrawal is approved.
  • Wagering Terms: Any bonus credits must meet their stated wagering requirement before the corresponding winnings can be withdrawn.
  • Account Standing: Accounts under review, restricted, or flagged for AML checks cannot process withdrawals until the review is completed.
  • No Third-Party Transfers: Withdrawals can only be paid to accounts registered in your own name. No third-party payouts are permitted.
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Game Studio Diversity at 365gem

The variety you experience on 365gem comes from a broad mix of supplier categories — each bringing a different flavour to the library.

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Slot Studios

Dedicated slot development houses produce the majority of the spinning-reel catalogue. These studios focus on volatility profiles, bonus mechanics, RTP ranges and themed visual experiences — from classic fruit formats to modern multi-way payline structures.

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Live Dealer Studios

Purpose-built broadcast studios stream real dealers for Baccarat, Roulette, Blackjack and game-show formats. These providers invest heavily in camera quality, dealer training and localised table options relevant to Asian-market preferences.

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Sports & Odds Technology Providers

Behind every cricket match line and football handicap is a data and odds engine. Sports technology providers supply real-time match data, margin calculation and in-play market generation — the infrastructure that keeps live betting responsive.

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Asian-Market Studios

A growing category of studios specifically develops games for South and Southeast Asian audiences — titles like Andar Bahar variants, Asian Poker formats and regionally themed slot content that resonates with players from Lahore to Dhaka.

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Instant / Crash Game Studios

Fast-round multiplier games and crash titles form their own supplier category. These games use provably-fair or certified RNG mechanics and are designed for short sessions — popular with mobile-first users who prefer rapid feedback loops.

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Virtual Sports Providers

Simulated cricket, football and horse-racing events run on fixed intervals using verified RNG outcomes. Virtual sports fill the gap during off-seasons and between live events — useful for players who want continuous action.

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Betting Glossary — Key Terms Explained

New to online betting or brushing up on terminology? Here are the essential terms every 365gem player should know.

Decimal Odds

The most common odds format in online betting. A decimal of 2.50 means you receive PKR 2.50 for every PKR 1 staked, including your original stake. Your profit is the decimal minus 1, multiplied by your stake.

Match Winner

The simplest bet type — pick the team or player you expect to win the match outright. Applies to cricket, football, tennis and virtually every other sport on the platform.

Over / Under

A market set around a bookmaker-defined threshold. In cricket, "Over 5.5 sixes" means you bet on whether the total sixes in the match will be 6 or more (Over) or 5 or fewer (Under).

Live Betting

Placing bets while a match is in progress. Odds update in real time based on the current match situation. Available for cricket, football, tennis and other live sports at 365gem.

Accumulator / Parlay

Combining multiple selections into one bet. All selections must win for the bet to pay out. The potential return multiplies across each leg, but the risk increases with each additional selection.

RTP (Return to Player)

A percentage expressing how much of all staked money a slot machine theoretically returns to players over a large number of spins. An RTP of 96% means the game pays back PKR 96 for every PKR 100 wagered on average over time.

House Edge

The mathematical advantage the operator holds in casino games, expressed as a percentage. Blackjack typically has a low house edge of around 0.5%, while some slot variants and certain side bets carry a higher edge.

Wagering Requirement

A condition attached to bonus credits specifying how many times the bonus (or bonus plus deposit) must be bet before winnings can be withdrawn. A 20x wagering requirement on a PKR 1,000 bonus means you need to stake PKR 20,000 before withdrawal.

Live Dealer

A real human dealer runs the game from a physical studio, streamed via video to your screen. Live dealer games offer a more immersive casino experience compared to RNG-based digital table games.

Slot Volatility

Describes how frequently a slot pays out and how large those payouts tend to be. High-volatility slots pay infrequently but can produce large wins. Low-volatility slots pay more often but in smaller amounts. Medium volatility sits between the two.

Progressive Jackpot

A jackpot that grows with each bet placed across all players on that game until someone triggers the win. Progressive jackpots can reach very large amounts but typically have lower base-game RTP due to the jackpot contribution.

Cashback

A partial refund of net losses over a defined period, typically expressed as a percentage. A 10% weekly cashback on PKR 5,000 in net losses would return PKR 500 as a bonus or cash credit, subject to operator terms.


Security & Player Protection at 365gem

Player protection is not an afterthought at 365gem — it is built into the platform architecture. Below is a straightforward summary of the protections in place.

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HTTPS / SSL Encryption

All data transmitted between your browser or mobile app and 365gem's servers is encrypted via industry-standard TLS/SSL protocols. Your login credentials, financial details and personal data are never sent in plain text.

KYC & AML Compliance

Know Your Customer and Anti-Money Laundering procedures are in place for all accounts. Identity and address verification are required before first withdrawal. These processes protect both you and the integrity of the platform.

Account Controls & Self-Exclusion

Deposit limits, session time reminders, cool-off periods and full self-exclusion are available from within your account settings. These tools can be activated immediately and do not require support intervention to enable.

Data Privacy

Your personal information is processed and stored in accordance with the privacy policy published on this site. Data is not sold to third parties. You may request a copy of your data or ask for account deletion by contacting support.

Responsible Gambling Tools

365gem provides reality-check notifications, spending summaries and links to independent support organisations for players who feel their gambling may be causing harm. See the Responsible Gambling page for full details.

365gem does not display fabricated regulator logos, invented license numbers or unsupported claims of guaranteed fairness. Where licensing details are relevant, they are communicated transparently in the appropriate sections of the platform.


Your Privacy Matters

365gem collects only the personal information necessary to operate your account, process transactions and comply with applicable regulatory requirements. We use standard encryption for all data in transit and restrict access to your information to authorised personnel only. We do not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.

By using this site you acknowledge our data practices. For full details on what data is collected, how it is used and your rights as a data subject, please read our Privacy Policy. For any data-related enquiries, contact us at the support email listed in the Contact section below.


Contact & Support

Our support team is available around the clock. Whether you're troubleshooting a deposit, checking withdrawal status or asking about a promotion, we're here to help — in English or Urdu.

Response time expectations are based on operator-provided service levels and may vary during peak periods such as PSL matches, ICC tournaments and major international football fixtures.

Support Email
Email support — typical response within 24 hours
Live Chat
Available 24/7 via the chat widget on this site
As provided by the operator — connect and get help in real time
Response Times
Live chat: typically under 5 minutes | Email: within 24 hours
Times may extend during high-traffic match periods
Languages Supported
English (primary) — Urdu assistance available on request
Self-Help
Check our FAQ page for instant answers to common questions about accounts, deposits, withdrawals and bonuses.

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Play Responsibly — Know Your Limits

Gambling is entertainment, not a source of income. Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Local laws may restrict or prohibit gambling. It is your responsibility to ensure you are complying with the laws applicable in your location. The Prevention of Gambling Act, 1977 applies in Pakistan; this site does not claim to be licensed, approved or endorsed by any Pakistani government authority, PTA, or financial institution.

If gambling is affecting your finances, relationships or wellbeing, use the self-exclusion and limit tools in your account, or visit our Responsible Gambling page for more resources.